Effective Date: 2/01/2025
Clear Cut Lawn & Landscaping and our plant nursery location (“Clear Cut,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, request an estimate, purchase products, or communicate with us by phone, email, or text message.
1) Information We Collect
We may collect the following types of information:
Information you provide to us
Name
Phone number
Email address
Service address / project location
Details about your request (service type, photos you upload, notes, etc.)
Billing details (if applicable)
Information collected automatically
Device and browser information
IP address
Pages you visit and actions taken on our site
Approximate location (city/state level)
2) How We Use Your Information
We use your information to:
Respond to quote requests and schedule services
Provide estimates and service updates
Answer questions about inventory (plants, soil, sod, mulch, etc.)
Send appointment reminders and status updates
Send invoices, receipts, and transaction-related messages
Improve our services, communications, and website performance
Prevent fraud, spam, and abuse
3) Text Messaging (SMS) Privacy and A2P Compliance
If you provide your phone number and opt in, we may send you text messages related to:
Estimates and follow-ups
Scheduling and appointment reminders
Service updates and job status
Customer support
Promotions or specials (only if you opted in to marketing messages)
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP.
Consent is not a condition of purchase.
We do not sell or share your phone number for third-party marketing.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services (such as CRM, texting platforms, email delivery, customer support tools) is permitted solely to provide services on our behalf.
4) Sharing Your Information
We may share information only as needed to run our business, such as with:
CRM and communication tools (for example, scheduling, texting, email)
Payment processors (if applicable)
Service partners/subcontractors (only when necessary to complete work you requested)
Legal authorities if required by law
We do not sell your personal information.
5) Cookies and Tracking
We may use cookies and similar technologies to:
Keep the site working properly
Understand website traffic and performance
Improve marketing and user experience
You can control cookies through your browser settings.
6) Data Security
We take reasonable steps to protect your information. No method of transmission or storage is 100% secure, but we use standard safeguards to reduce risk.
7) Data Retention
We keep your information only as long as needed for:
Customer service and communication
Business records and legal compliance
Resolving disputes and enforcing policies
8) Your Choices
You may request to:
Access, correct, or delete your personal information (where applicable)
Opt out of marketing communications
Stop text messages by replying STOP
9) Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children.
10) Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11) Contact Us
If you have questions about this Privacy Policy or your data, contact us:
Clear Cut Lawn & Landscaping / Plant Nursery
Phone: 352-279-8533
Address: 13252 CENTRALIA ROAD